Muhammed Iqbal
Refund & Cancellation Policy
Last updated: 4 October 2026
Village Info apps
- The ₹1,000 booking advance is fully refundable if you ask within 7 days of paying.
- Full payments are refundable in full until I start work on your app, and in part after that.
Mess Book Premium passes
- Refundable in full until Premium is turned on for your group, and not after that.
For both, refunds go back to the account or card you paid from, usually within 5–7 working days.
Village Info only
1. Village Info apps
1.1 Booking advance (₹1,000)
- If you ask for a refund within 7 days of paying the booking advance, you get the full ₹1,000 back. You don't need to give a reason.
- After 7 days, the booking advance is not refundable, but it still counts towards your final price.
1.2 Full payments
| When you cancel | Refund |
|---|---|
| Within 7 days of paying, and before I start work on your app | Full refund |
| After I have started work, but before your app is published | Refund of the amount paid, minus ₹1,000 and the price of any add-ons already delivered (for example a finished video or poster) |
| After your app is published on Google Play or the App Store | No refund |
“Started work” means I have begun building or setting up your app, and I have told you so on WhatsApp or by email.
1.3 If I cancel
If I cannot deliver your app or service for any reason on my side, I will refund everything you have paid for the parts not delivered.
Mess Book only
2. Mess Book Premium passes
| When you ask | Refund |
|---|---|
| Before Premium is turned on for your group | Full refund |
| After Premium is turned on | No refund, because the service has been delivered |
| I can't turn on Premium (for example, we can't identify your group) | Full refund |
If Mess Book stops running or Premium stops working on my side before your pass ends, I will refund the unused full months.
3. Wrong or duplicate payments (both products)
If you pay twice by mistake, or pay an amount that doesn't match your order, tell me and I will refund the extra amount in full.
4. How to cancel or ask for a refund (both products)
Message me on WhatsApp at +91 97473 10376 or email iqbaltld@gmail.com with your name, your Razorpay payment ID and whether it was for Village Info or Mess Book. I will confirm your request within 48 hours.
5. How refunds are paid (both products)
Approved refunds are made through Razorpay to the same UPI account, card or bank account you paid from. I start the refund within 2 working days of approving it. Your bank usually takes 5–7 working days to show it in your account.